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Our plant carrys out “setting up Mingzhu brand ,and building up high |
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quality service ”all the time. We regard the products quality as the first |
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| place. At the same time, we persist to improve on customer's satisfaction. According to ISO 9001 quality management system standard , combining with our factory's practice to develop quality management's movement and improve quality |
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| consciousness. It brings the idea like “ customers is in my heart and quality is in my hard ” to every worker. We attach ourselves to the quality's movement, to assure product's quality and credibility. So users gratified what they buy and set their heart at rest about what they use. |
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we offer spot service and provide essential guidance to the users which use our products first time.When user have special needs to products' quality and size, technique department and production's department are able to meet customer's needs. Regard the bargain as the first place and keep our words all the time. We |
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| provide “three pledges”(we assure to offer high grade products ,enough fittings and favourable technique service ). The products were carried out “ three promises ”(promise to repair, promise to return and promise to exchange ). |
| We deal with the customer's grumble and appeal quickly .If they are our problems, we must deal with them according to the“three promises ”within ten days.We pledge to satisfy customers. |
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We must deal with the message which the user feed back and fill in message |
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feed-back sheet in time. We give the fastest reply to the users.
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